Skip to content
Free UK Delivery On All Orders
Free UK Delivery

VISCONTI's Terms & Conditions


All Visconti products are covered by a 1 year warranty from the date of purchase, when used for the purpose intended and under normal conditions.

This warranty covers any manufacturing fault.

If you wish to make a warranty claim please email us pictures of the fault and proof of purchase.

We will arrange a solution for you as soon as humanly possible. 



Application of conditions

These conditions apply to the use of this Website and are the terms and conditions on which we will supply any of our products to you. Proceeding to place an order means you are agreeing to be bound by the conditions.


We may change these conditions from time to time without notice. We reserve the right to modify or withdraw this website at any time without liability to you.


Contact Us if you have any questions relating to these conditions, the ordering process or products themselves.

Your account

You are responsible for the maintenance of confidentiality of the password chosen by yourself when you register on this website and for restricting unauthorised access.

Description and availability

We try our hardest to make sure all descriptions and images are as accurate as possible on this website. All products are subject to availability due to the hand made nature of the products.


All prices appearing on this website are inclusive of sales tax (where applicable) at the current set rates. Please note that all prices listed on this website are applicable to this website only. 

Placing an order

You must not order products through this website if you are younger than 16 years of age.

All orders are subject to acceptance by us and are subject to availability. After placing an order you will receive an acknowledgement mail that we have received your order. Your order has not been accepted until you receive the dispatch email from us.

Payment methods

At Visconti we try to be as easy and flexible as possible by offering the following payment options:

- PayPal

- Most major credit cards

- Debit card payments

Simply complete the checkout procedure and choose your payment option.

General indemnity

You agree to indemnify us fully from and against all claim, liability, damages, losses, costs and expenses (including legal fees) that may arise out of any breach of these conditions by you or use of this website by any unauthorised person.

Our liability

Nothing matters more to us than quality so we warrant to you that any products purchased from this website is of a high standard and meets your standards. 

We are only liable for the purchase price of the product you have purchased.

We will not be held liable for any loss of profits, loss of business, loss of anticipated savings or economic losses incurred by you arising out of the subject of these conditions.

Nothing herein shall affect your statutory rights.


English language is the only language this contract is offered in


If any part of this contract is held to be invalid or unenforceable in whole or in part then the rest of the contract shall remain in place and enforceable while the part in question shall be omitted. 

Governing law

These conditions are governed by English law and you hereby submit to the exclusive jurisdiction of the English courts.

All warranty or other company policies sit alongside English Law.

Third parties

The Contracts (Rights of Third Parties) Act 1999 does not apply.


When purchasing from Visconti your financial details are passed through a secure server using the latest SSL encryption available. If you have any questions regarding our security policy, please contact us.


The contents of this website are intended solely for personal, non-commercial (aside from the purchasing of products from our website) use by its users.

You may download and use the contents or any other material displayed on this website for personal use only. No right is transferred to you as a result of downloading. 

Exploitation of any contents of this site will not be accepted. 

Returns policy

Visconti endeavour to make any returns as smooth as possible.

If any manufacturing defect occurs within the 1 year warranty we will exchange or refund you as applicable.

If you notice any error made while purchasing please contact us within 14 days.